Responds

NBC 7 Responds’ Consumer Bob looked at how cybercriminals are thriving during the pandemic.

As hotels across the country begin to reopen, more and more people are hitting the road and booking places to stay. But there’s one souvenir you won’t want to bring home: the coronavirus. Whether you’re traveling for business or for pleasure, here are some tips to help stay safe at your hotel during the pandemic.

We’ve all run into issues when asking for a refund, but there’s another way to get your money back: chargebacks. Here’s what you need to know about what chargebacks are and how to get them.

NBC 7 Responds’ Consumer Bob looks at how San Diegans can benefit from another $1,200 check

As if the coronavirus pandemic hasn’t hit consumers hard enough, there’s been a huge spike in scams related to COVID-19, reports NBC 7 Responds’ Consumer Bob.

The 2020 U.S. Census is required for anyone living in the United States, but there are billions of reasons you’d want to take it: lawmakers use census data to divvy up money for important resources like hospitals, fire stations and roads. Lawmakers will rely on this year’s census data until 2030, so now’s your chance to make sure your household...

NBC 7 Responds’ Consumer Bob found that lack of parking was a major issue for many people who wanted to go to state beaches when they reopened.

Losing your job can be a very stressful experience, but there are ways to make it a little easier for you and your family. From filing for unemployment to choosing health insurance, here’s what you need to know if you’ve been laid off.

Dentists tell NBC 7 Responds’ Consumer Bob that they are turning to video calls before an in-person appointment.

As parts of San Diego reopen, car sales are starting to return to normal. While some people are starting to buy cars again, there might be a shortage of popular new models, reports NBC 7 Responds Consumer Bob.

Even though most of us are not driving as much as we used to, our cars still need regular maintenance.

Millions of Californians have lost their jobs because of the pandemic, so NBC 7 Responds’ Consumer Bob looked at which sectors are still hiring.

You may be driving less these days, but your car still needs a little TLC. Here are some easy ways to take care of your car while you stay off the road.

We’ve all used our library card to check out books, but did you know that many libraries offer a ton of awesome freebies? From online classes to free museum passes, find out what extra perks you can get from your local library.

The coronavirus has made everything more complicated, especially trips to the grocery store. Here are 10 easy ways to stay safe while getting groceries.

New numbers from the California Department of Social Services show applications for CalFresh food assistance benefits — sometimes called “food stamps” — have doubled, with about 88,000 requests last week alone.

Did you know that, if your home is ever damaged or destroyed, your insurance company might require an item-by-item inventory? Here’s how you can prepare your home for a disaster to ensure you get the coverage you need. 

Did you just get in a fender bender? Here’s what to do next. 

Did the airline lose your luggage? Here’s what to do if your bags are delayed or lost.

Ever buy an item from Amazon.com because it offers protection from scammers? Here are some tips on how to make sure you are not being scammed by the seller themselves.