Responds

NBC 7’s Kelvin Henry has everything you need to know following the city council’s vote.

NBC Responds’ Sergio Flores cuts through the confusion by revealing which labels to skip.

You see them every time you’re in a grocery store. Labels with promising claims like “natural,” “very low sodium,” and “sugar-free.” What do they really mean, and should you pay more for products because of them?

In a 5-3 vote Tuesday, the San Diego City Council approved a series of significant water rate hikes for city residents.

NBC 7 Responds Sergio Flores looks into a water rate hike before City Council on Tuesday.

TSA security checkpoints are a bit of a black hole.

A new state bill could have these hidden fees handled differently in California.

California Attorney General Rob Bonta said, “The price advertised, should be the price you pay.” And just this week, the state legislature approved a bill to limit how these fees are handled. NBC 7’s Melissa Sandoval has the story.

Getting the money was not easy, however, since the bank required the Luchts to provide a consular report of a death abroad from the Philippines, among other documents. 

NBC 7’s Sergio Flores helps a National City woman fulfill her sister’s dying wish.

Inside our homes there are products that are destined to safeguard our well-being, but they also have an expiration date and you may not know it. NBC 7’s Sergio Flores is here to tell us what they are and why it is important to be aware.

Here are some common items you might not even know expire and how to tell when they need to be replaced.

NBC 7 Responds has two cases that show a bit of the variety of consumer complaints we’re ready to take on for our viewers. We’ll start off with a TV: You know, that glorious big screen that just takes sports and movies to the next level. 

It can be so frustrating when you hit a wall with a company you feel should be responding better to a complaint you sent them. NBC 7 and Telemundo 20’s Sergio Flores looks back.

Here are the four most common reasons you should consider changing your car insurance. 

In a recent survey, 43% of people in the U.S. said that they find customer reviews on the internet to be very helpful, and some even consider them when making a purchase decision. But ever wonder whether those glowing five-star reviews you often see are real?

You could be putting a baby’s life at risk by buying used baby items. Consumer Reports has an important warning about the risks.

Welcoming a new baby brings many joys—and many expenses! That’s why parents often turn to secondhand stores, consignment shops, and online exchanges devoted exclusively to used baby gear.

Thanks to the rise of cybercrime, criminals can easily complete an online or over-the-phone transaction using a stolen credit card. The key to preventing this type of scam is knowing what information to ask before processing the transaction. For the last 30 years Juan Lemus has worked in the automotive industry. His small business in City Heights had never been…

A data breach at a local school district back in February may have you asking how safe your child’s personal information is. This is a very sensitive subject for many school districts.