July 18 marks one year since the NBC 7 Responds team began helping consumers across San Diego.
Over the last year, more than 800 consumers came to the team, looking for answers to their consumer-related problems.
The largest amount of money recovered involved collection notices sent out in error on behalf of a local ambulance company, Rural/Metro. Combined, NBC 7 Responds was able to help 86 consumers, totaling over $150,000.
To read more about the collections error, click here.
In addition to the collection notices, resolved complaints related to car issues totaled $44,784.65. This includes helping a consumer receive a replacement vehicle, a major repair and a refund.
Of all the complaints, the most common were complaints centered around cell phone contracts and warranties for broken appliances.
To read more tips NBC 7 Responds has learned while helping consumers over the past year, click here.
If you have a problem or complaint you would like the team to look into, call or submit this form.