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NBC 7 Responds

NBC 7 Responds

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Meet The Team

Bob Hansen, better known as Consumer Bob, has been NBC 7’s Consumer Reporter since 2001. He now heads up NBC 7’s Consumer Investigative Unit, NBC 7 Responds, where the promise is every call and email will get a response. Consumer Bob and the NBC 7 Responds Unit is standing by to hear your story, gather pertinent documents and research the details all to work towards finding you a resolution. Call us at 619-732-NBC7, fill out this form with your complaint information and follow Bob at @consumerbobnbc.

Dorian Hargrove is the producer for NBC 7’s Consumer Investigative Unit, NBC 7 Responds, a unit designed to help YOU with your consumer related problems or complaints. Dorian has been an investigative journalist in San Diego for more than 11 years. He is ready to take on the stories that matter most to you. You can follow and connect with Dorian on Twitter at @dorianhargrove.

Eloína Juárez is a producer for the NBC 7’s Responds team, working out of the Consumer Investigative Center headquarters located in Fort Worth,Texas. Eloina is an award-winning journalist who says in her 15 years in news, she has heard and seen it all. Eloina is here to not only listen, but help consumers get answers to their problems. Eloina can be reached at 619-732-NBC7 or follow her on Twitter @EloInvestigates

Who NBC 7 Responds Has Helped

Consumer Resources

The mission of these agencies and organizations is to advocate and protect the consumer. You can find answers to many of your questions from these resources.

Click for a full list of Consumer Resources.