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DOT Is Probing Whether Southwest's Schedules Were ‘Unrealistic' During Holiday Meltdown
Southwest canceled more than 16,000 flights over the holidays.
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Class-Action Lawsuit Filed Against Southwest Airlines
A proposed class-action lawsuit against Southwest Airlines has been filed on behalf of two San Diegans. NBC 7’s Audra Stafford explains.
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San Diego Residents File Proposed Class-Action Lawsuit Against Southwest Airlines
A proposed class-action lawsuit was filed against Southwest Airlines on behalf of two San Diego County residents who bought tickets for flights that were canceled during the airline’s scheduling-system meltdown over the holidays.
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Holiday Air Travel Finally Improving at San Diego International Airport
One traveler expected a normal delay — not the plane crashing into a bird, NBC 7’s Kelvin Henry reports.
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Holiday Air Travel Finally Improving at San Diego International Airport
One traveler expected a normal delay — not the plane crashing into a bird, NBC 7’s Kelvin Henry reports.
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How Southwest Passengers Can Get Refunds
NBC 7’s Monica Dean breaks down how passengers can recover lost funds from canceled flights.
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Here's What a Southwest Pilot Says About Why Airline Is Canceling Flights
A pilot for the airline says that the weather hit the airline hard, but internal issues made the problems worse, reports, NBC 7’s Kelvin Henry.
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My Flight Was Canceled. How to Rebook or Get a Refund
Thousands of travelers have been stranded at airports or stuck on hold trying to rebook flights this week as a massive storm snarled travel in the U.S. and Canada.