Southwest Airlines

More than half of Southwest’s schedule, were delayed, according to flight-tracking site FlightAware.

A pilot from another airline who was a passenger aboard a Southwest flight helped land the aircraft after its captain “fainted or became incapacitated.”

A Southwest Airlines flight bound for Fort Lauderdale returned to Havana Sunday after the aircraft was reportedly struck by a bird and cellphone video showed smoke filling the cabin.

If you prefer your coffee cold, you’ll love Southwest Airlines latest offering onboard its flights.

The Senate Committee will be hearing testimonies from Southwest Airlines. The investigation is looking into the holiday meltdown that the Dallas-based airline experience at the end of December 2022 and into January of this year

Southwest said it canceled about 16,700 flights between Dec. 21 through Dec. 31, failing to recover from severe winter weather.

With its flights running on a roughly normal schedule, Southwest Airlines is now turning its attention to repairing its damaged reputation after it canceled 15,000 flights around Christmas and left holiday travelers stranded.

A proposed class-action lawsuit against Southwest Airlines has been filed on behalf of two San Diegans. NBC 7’s Audra Stafford explains.

A proposed class-action lawsuit was filed against Southwest Airlines on behalf of two San Diego County residents who bought tickets for flights that were canceled during the airline’s scheduling-system meltdown over the holidays.

Southwest Airlines is trying to fix its relationship with travelers who got stuck by canceled flights over the holidays.

Southwest Airlines returned to a relatively normal flight schedule Friday, as the focus shifts to making things right with what could be well more than a million passengers who missed family connections or flights home during the holidays, and many of whom are still missing luggage.

Thousands of Southwest Airlines flights nationwide are canceled Thursday creating travel frustrations at Southern California airports and leaving travelers stranded in cities all across the country.

The airline is trying to extract itself from a sustained scheduling mess.

There’s a story behind every bag among the sea of luggage lining the wall at the Southwest Airlines terminal baggage claim at Los Angeles International Airport.

An Oakland-bound Southwest Airlines flight had to return to Honolulu mid-flight due to a “passenger disturbance” in the air.

NBC 7’s Jackie Crea is at the San Diego International Airport where they are having major delays.

It has less to do with the weather and more to do with something called the “point-to-point” model.

SWAPA, the union that represents Southwest Airlines’ pilots, says the way Southwest routes are designed is part of the reason the airline has had such a difficult time rebounding from winter weather delays and cancellations.

“Rather than risking the flights getting canceled, we decided for the sake of needing to get back to work, we would jump in the car instead,” Huante said. The road trip became their best plan when Huante’s mom made an offer they couldn’t refuse. “My mom said, ‘You take my car. I’ll go get the oil changed. Get the...

The airline cut another 60% of its schedule even as operations at other airlines improved.