Some 911 phone lines were down in the South Bay on New Year's Eve due to technical issues, according to Chula Vista and National City police.
Chula Vista
The Chula Vista Police Department (CVPD) was troubleshooting issues affecting 911 lines, the department announced Sunday night.
Technicians continued working on the 911 lines as of 9:40 p.m., but the department was able to receive calls by then, CVPD wrote in a post on X, formerly Twitter.
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Calls for the Chula Vista Fire Department were also affected since they go through the same dispatch center, CVPD confirmed to NBC 7.
If there's an emergency and calling 911 isn't working, CVPD asked the public to text "911" or call the non-emergency number at 619-691-5151.
Local
"We’re working to resolve this as quickly as possible," CVPD said on X. "Please share this with family-friends-neighbors in Chula Vista."
Updates can be found on CVPD's X account here.
National City
About 40% of the National City Police Department's 911 system was down Sunday night, police said.
While the department was still receiving some calls, other callers were getting a busy signal or no response, Mark Lt. Segal with the National City Police Department said.
Segal said to call 619-336-4411 if lines are busy or if dialing 911 causes difficulties.
Calls for the National City Fire Department were not affected, police said.
This story will be updated with the latest information.
