May 27, 2021 4:50 pm How to Write a Consumer Complaint to Get Results NBC 7’s Consumer Bob has some tips to get your complaints answered. US & World Videos 0:30 Pygmy Hippo marks milestone at Ramona Wildlife Center as the oldest in the world 2:40 Coronado shoreline closed again because of new sewer contamination 2:44 San Diego military families navigating next steps after deadly jet crash 3:34 ‘Runway lights were operational': City of San Diego says amid jet crash investigation 2:42 Good Samaritan helps rescue family, dogs from San Diego home hit by jet