May 29, 2013 8:36 pm Tips for Home Improvements NBC 7 reporter Consumer Bob talks to insiders from the Better Business Bureau, who warn homeowners not to hire unlicensed workers, as it may be costly in the long run. US & World Videos 0:28 A Vermont state trooper plunges into icy pond to rescue 8-year-old girl 2:59 Keep these travel etiquette tips in mind this holiday season 2:20 Bodies of Missing Men Found in Rubber Bins Inside Storage Unit 1:42 Hundreds of Golden Retrievers Walk a Mile for the Official Boston Marathon Dog 1:51 Typewriter Shop Owner Receives Gift From Tom Hanks