November 28, 2017 5:15 pm Water Bottle Delivery Goes Awry for Spring Valley Couple A Spring Valley couple said the floor in their house was damaged when a five-gallon water bottle delivery went awry and warped their hardwood floor. NBC 7’s Consumer Bob has more. US & World Videos 0:28 A Vermont state trooper plunges into icy pond to rescue 8-year-old girl 2:59 Keep these travel etiquette tips in mind this holiday season 2:20 Bodies of Missing Men Found in Rubber Bins Inside Storage Unit 1:42 Hundreds of Golden Retrievers Walk a Mile for the Official Boston Marathon Dog 1:51 Typewriter Shop Owner Receives Gift From Tom Hanks