NBC May 7, 2019 5:16 pm Scripps Ranch Woman Faces Insurance Road Block A Scripps Ranch woman reached out to NBC 7 Responds after months of fighting her insurance company for an accident that wasn’t her fault. NBC 7’s Consumer Bob has more. US & World Videos 0:28 A Vermont state trooper plunges into icy pond to rescue 8-year-old girl 2:59 Keep these travel etiquette tips in mind this holiday season 2:20 Bodies of Missing Men Found in Rubber Bins Inside Storage Unit 1:42 Hundreds of Golden Retrievers Walk a Mile for the Official Boston Marathon Dog 1:51 Typewriter Shop Owner Receives Gift From Tom Hanks