NBC January 22, 2019 5:22 pm Local Woman Faces Refund Runaround After Eye Surgery A woman from Scripps Ranch said her clinic was late on sending her claim after she underwent eye surgery. NBC 7’s Consumer Bob has more. US & World Videos 0:28 A Vermont state trooper plunges into icy pond to rescue 8-year-old girl 2:59 Keep these travel etiquette tips in mind this holiday season 2:20 Bodies of Missing Men Found in Rubber Bins Inside Storage Unit 1:42 Hundreds of Golden Retrievers Walk a Mile for the Official Boston Marathon Dog 1:51 Typewriter Shop Owner Receives Gift From Tom Hanks