August 16, 2016 6:40 pm No Refund After Custom Door Order Doesn't Fit Diane Dameron ordered a custom-made door for her home’s remodel, but when it arrives and doesn’t fit the door frame, the store refuses to issue a refund. NBC 7’s Consumer Bob reports. US & World Videos 0:28 A Vermont state trooper plunges into icy pond to rescue 8-year-old girl 2:59 Keep these travel etiquette tips in mind this holiday season 2:20 Bodies of Missing Men Found in Rubber Bins Inside Storage Unit 1:42 Hundreds of Golden Retrievers Walk a Mile for the Official Boston Marathon Dog 1:51 Typewriter Shop Owner Receives Gift From Tom Hanks
