November 3, 2016 5:10 pm

Local Woman Left High and Dry After Leak Ruins Kitchen, Insurance Refuses to Pay

Susan Krause was brought to tears explaining her frustration over her insurance company’s refusal to pay for damages to her home caused by a leaky pipe. She’s all smiles now, and that’s because NBC 7’s Consumer Bob and the NBC 7 Responds team stepped in and made things right.

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