May 15, 2017 6:00 pm

Businesses Respond to Negative Online Reviews

Online reviews have become a way of life, but how do negative reviews influence businesses? Some companies may go as far as suing customers for defamation. NBC 7’s Consumer Bob has more.

US & World Videos

0:28

A Vermont state trooper plunges into icy pond to rescue 8-year-old girl
2:59

Keep these travel etiquette tips in mind this holiday season
2:20

Bodies of Missing Men Found in Rubber Bins Inside Storage Unit
1:42

Hundreds of Golden Retrievers Walk a Mile for the Official Boston Marathon Dog
1:51

Typewriter Shop Owner Receives Gift From Tom Hanks
Exit mobile version