NBC April 11, 2017 5:35 pm

Collection Notice for Ambulance Ride Sent to Kindergartner's Classroom

Jill Kerby was fed up and offended when Rural Metro sent a collection notice to her 4-year-old daughter’s school. Rural Metro started pushing Kerby for her daughter’s personal information. Worried about her daughter’s future credit, she reached out to NBC 7’s Consumer Bob and the NBC 7 Responds team for help.

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