December 11, 2017 6:30 pm Auto Insurance Agencies Illegally Deny Changes to Policies During Fire NBC 7’s Consumer Bob shares a report that some insurance companies are illegally denying people changes to their auto insurance policy during a fire. US & World Videos 0:28 A Vermont state trooper plunges into icy pond to rescue 8-year-old girl 2:59 Keep these travel etiquette tips in mind this holiday season 2:20 Bodies of Missing Men Found in Rubber Bins Inside Storage Unit 1:42 Hundreds of Golden Retrievers Walk a Mile for the Official Boston Marathon Dog 1:51 Typewriter Shop Owner Receives Gift From Tom Hanks