June 18, 2019 5:51 pm NBC 7 Responds Helps With Heavy Lifting Over a Gym Refund A retired Escondido man was having some trouble cancelling his membership with a fitness giant, so NBC 7’s Consumer Bob came in to spot him. US & World Videos 0:28 A Vermont state trooper plunges into icy pond to rescue 8-year-old girl 2:59 Keep these travel etiquette tips in mind this holiday season 2:20 Bodies of Missing Men Found in Rubber Bins Inside Storage Unit 1:42 Hundreds of Golden Retrievers Walk a Mile for the Official Boston Marathon Dog 1:51 Typewriter Shop Owner Receives Gift From Tom Hanks