San Francisco

Cracks in Steel Beams Shut Down San Francisco's Brand New $2.2B Transbay Transit Center

"The behavior of the beam is unpredictable," executive director Mark Zabaneh said

San Francisco’s brand new Transbay Transit Center remained closed Wednesday morning after crews on Tuesday discovered a crack in one of the steel beams. Pete Suratos reports.

San Francisco's brand new Transbay Transit Center will remain closed at least until next week after crews on Wednesday discovered a second crack in one of the steel beams adjacent to another beam where crews discovered the first crack on Tuesday.

The executive director of the $2.26 billion transit center, Mark Zabaneh, said at a news conference Wednesday that an "adjacent beam to the beam in question" sustained some cracking, though not to the same extent to the crack discovered on Tuesday.

Zabaneh said the cracks are localized to the East side of the building on the Fremont Street section of the center.

"We have no reason to believe at this point whatsoever that the situation is anywhere but the Fremont Street, but again, out of abundance of caution and for public safety, we're going to expand our investigation," Zabaneh said.

Mayor London Breed visited the four-story transit center Wednesday to meet with Transbay Joint Powers Authority leaders and city department heads to discuss the investigation into the crack in a support beam.

"We must have a thorough and transparent investigation to determine the causes, severity, and impacts of this discovery, as well as a plan to re-open the Transit Center as soon as it is safe to do so," Breed said.

Buses will be diverted to the old Temporary Terminal, located at Howard and Beale streets. Transbay users should be aware Fremont Street between Howard and Mission streets is also closed, according to the SFMTA.

Heavy traffic in downtown San Francisco due to the closure of the city's new Transbay Transit Center. (Sept. 25, 2018)
Christopher Jewett
Commuters wait for buses at the old Transbay Terminal in San Francisco after the new Transbay Terminal was shut down following the discovery of a crack in one of its support beams. (Sept. 25, 2018)
Christopher Jewett
The closure of San Francisco's new Transbay Transit Center on Tuesday swelled up an already busy evening commute. (Sept. 25, 2018)
Condado Lee
Streets were blocked off on Tuesday while crews investigate a crack found in one of the support beams at San Francisco's new Transbay Transit Center. (Sept. 25, 2018)
Christopher Jewett
All buses were rerouted Tuesday following the closure of San Francisco's new Transbay Transit Center. (Sept. 25, 2018)
Christopher Jewett
Tuesday's evening commute in San Francisco was a traffic nightmare due to the closure of the Transbay Transit Center. (Sept. 25, 2018)
Streets were closed Tuesday near San Francisco's new Transbay Transit Center after crews found a crack on a support beam. (Sept. 25, 2018)
Sam Brock
Power is taken offline on a Muni line next to the Transbay Transit Center in San Francisco. (Sept. 25, 2018)

Workers discovered the first crack early Tuesday while installing roofing tiles at the Salesforce Transit Center, Zabaneh said. Engineers spent the day inspecting the damage, and Zabaneh said they decided to shut down the station around 5 p.m. Tuesday, just as the afternoon rush hour started.

Zabaneh said the cause and the extent of the damage were unknown and the decision to close the terminal was made out of an "abundance of caution."

"The behavior of the beam is unpredictable," Zabaneh said.

He said structural engineers would continue inspecting the building Wednesday to assess whether it is safe for people to return.

It is not clear at this time when officials will provide an update on the status of the transit center.

Two weeks after its heavily attended grand opening, San Francisco’s new Salesforce Transit Center is still packed — only now, it’s packed with people waiting for buses.

The TJPA said in a statement that crews discovered a fissure in one of the steel beams in the ceiling of the third level bus deck on the eastern side of the transit center, which was named the Salesforce Transit Center after tech giant Salesforce bought its naming rights.

"Out of an abundance of caution, the TJPA, after conferring with design engineers and contractors will temporarily close the transit center as the agency works with Webcor/Obayashu and structural engineers Thornton Tomasetti to investigate and repair this issue and conduct an exhaustive inspection of all steel beams throughout the transit center. Inspections have begun," the TJPA said in their statement.

“It’s the center that will take us into the future:” For residents in San Francisco’s SoMa neighborhood, the Salesforce Transit Center is more than just a fancy bus stop. Some say the rooftop park has transformed the neighborhood – in a good way.

TRAFFIC IMPACTS:
There are several transit and traffic impacts due to the center's temporary closure as well as the closure of Fremont Street between Mission and Howard, particularly during peak commute hours, the Transbay Joint Powers Authority said.

Motorists are asked to avoid driving downtown, transit riders are encouraged to allow extra time for their commute and call 511 or go to 511.org to get up-to-the-minute transit information.

AC Transit Lines will drop off and depart from the previously used bus bays at the temporary Transbay Terminal. Routes affected are: B, C, CB, E, F, FS, G, H, J, L, LA, LC, NL, NX, NXC, NX1, NX2, NX3, NX4, O, OX, P, S, SB, V, W, Z.

Muni routes also will drop off and depart from the temporary Transbay Terminal. Affected routes include: 5 Fulton, 5R Fulton Rapid (on Howard at Main), 7 Haight/Noriega (on Main at Howard), 25 Treasure Island (on Beale and Folsom), 38 Geary, 38 Geary Rapid (On Main at Howard).

For the latest details on street closures and bus routes affected, go to the SFMTA website.

Jonathan Bloom/NBC Bay Area
The dark, cramped waiting areas at the old Transbay Terminal harken back to its 1939 roots as a regional train depot. The Salesforce Transit Center has seating sprinkled throughout its Grand Hall, which is filled with sunlight and public art.
NBC Boston
San Francisco's old Transbay Terminal, demolished in 2010, was peppered with payphones. The new Salesforce Transit Center was built for the smartphone age, and includes a smartphone battery vending machine.
Jonathan Bloom/NBC Bay Area
By the time San Francisco's old Transbay Terminal closed in 2010, almost all of its various ticket office windows had gradually been boarded up. The new Salesforce Transit Center is built for the modern age, with Clipper Card vending machines strategically located throughout.
Jonathan Bloom/NBC Bay Area
Commuters at the old Transbay Terminal would often see areas of the aging building closed due to safety hazards. At the Salesforce Transit Center, they're more likely to see areas closed for routine cleaning.
Jonathan Bloom/NBC Bay Area
The old Transbay Terminal's outdoor space consisted of wide sidewalks under a dark but colorfully-lit underpass. The Salesforce Transit Center boasts four city blocks of bright outdoor space in the form of a public rooftop park.
Jonathan Bloom/NBC Bay Area
Getting to the bus platforms at the old Transbay Terminal involved a maze of crisscrossed escalators and stairways. The Salesforce Transit Center features three long escalators at its main entrance. The one in the center switches directions from morning to evening, and stops during off-peak hours to save energy.
Jonathan Bloom/NBC Bay Area
Dripping paint adorned the glass windows of the old Transbay Terminal, as it does the new Salesforce Transit Center. But while the 2010 image on the left is the work of a tagger, the 2018 image on the right is a commissioned mural by a local artist.

Nearly two decades in the making, the transit center opened in August, connecting thousands of Bay Area residents to the city's downtown area.

Stretching four city blocks, the transit center boasts pop-up retail shops, art displays, shopping, dining and a 5.4-acre rooftop public park. The next phase of construction, the $4 billion Downtown Extension Project, will connect 1.3 miles of underground rail between the center and the Caltrain station at Fourth and King streets. That project is expected to be completed in 2028.

Transit agencies currently operating at the transit center include Alameda-Contra Costa Transit, Greyhound, San Mateo County Transit District, the Western Contra Costa Transit Authority, the San Francisco Municipal Transportation Agency and the outside bus plaza in June.

The Associated Press contributed to this report.

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