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Op-Ed: Here Are 5 Lessons the Pandemic Taught This Financial Advisor
As he started to think about plans for his advisory firm in 2021, Dennis Morton of Morton Brown Family Wealth wrote down five lessons he learned this year.
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How Customer Service Has Changed During the Pandemic
Forced to confront long hold times, uninformed employees, and unresolved disputes, consumers around the country are sharing frustration with the state of customer service in 2020.
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Tell NBC 7 Responds: How Is Customer Service During the Pandemic?
The NBC Responds and Telemundo Responde teams created a survey to hear from consumers about how customer service has been during the coronavirus pandemic.
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