If you are stressed about making an upcoming loan or credit card payment, don’t keep it to yourself. If you work with your bank, there may be a way to get some help during the coronavirus pandemic.

NBC 7’s Consumer Bob has some tips on what to do with paying bills during the pandemic.

California Gov. Gavin Newsom estimated that nearly 300,000 payroll jobs could be cut as the novel coronavirus puts a halt to jobs. Last week the state of California said 187,000 people filed for unemployment insurance, three times more than the week before.

Thousands of Californians are navigating how to file for unemployment for the first time — a journey that NBC 7’s Consumer Bob has some guidance for.

Stores around the country have been cleaned out of many products. Dried goods like pasta, canned foods, and even flour have been vanishing from the shelves as people stock their pantries during the coronavirus pandemic. But distributors are fighting to refill those shelves.

NBC 7’s Consumer Bob takes a look at how consumer habits are changing amid the coronavirus pandemic.

Once a go-to place to shop, Horton Plaza is now almost deserted, and it isn’t alone. Malls around the country are looking for ways to bring in customers. Some are adding more restaurants, movie theaters, and gyms to become destinations.

NBC 7’s Consumer Bob takes a look at what it will take to revive the old malls.

Today you can do more and more shopping and returns online. But when you start the refund process, be sure you’re logging on to the correct website. One Escondido man learned the hard way when he was tricked into sending a scammer hundreds of dollars.

A disabled veteran called NBC 7 Responds after he was tricked by an Apple Pay scam.

You can file your Federal tax return for free, but up to 14 million Americans paid instead. A new report says several companies were purposely hiding the free service.

Remember the holidays? Maybe you did lots of baking and roasting, perhaps even a turkey or two. Now raise your hand if you’ve cleaned your oven since then. Or since LAST Thanksgiving, for that matter.

San Diego is known for its perfect weather, but we still have our chilly winter mornings. When one renter in Rancho Bernardo turned on his brand new heating unit, it started showering the town home in white dust.

The landscape is changing for major phone carriers as T-Mobile and Sprint get closer to completing their $26 Billion merger, and it could case a new price war.

San Diego can be a hard city to get around without a car. One woman in Carlsbad got a rental car while her Hyundai was being repaired, but soon ran into trouble getting reimbursed.

NBC 7’s Consumer Bob introduces us to a couple who waited too long for their rental refund.

The economy is doing well by most accounts — unemployment is low and wages are slowly rising, but still most Americans are unprepared for an emergency expense.

Escondido police say they continue to investigate a November burglary at an pawn shop on North Broadway, where an estimated $500,000 worth of items were stolen from a safe.

NBC 7’s Consumer Bob shares a predicament where a pawn shop is burglarized and the customers get no refund for their items.

NBC 7’s Consumer Bob has some tips for starting your rainy day fund.