New Veteran Care Call Center Opens in San Diego

A new veteran care call center officially opened in San Diego’s Rancho Bernardo community Tuesday, hiring more than 250 employees who will provide healthcare to U.S. military vets and their families.

San Diego Mayor Kevin Faulconer celebrated the grand opening of the TriWest Healthcare Operations Center on 16620 W. Bernardo alongside retired Medal of Honor recipient, Col. Jay Vargas, USMC, and leaders of the health center.

TriWest Healthcare Alliance is a partner to the Department of Veterans Affairs (VA) in administering the Patient-Centered Community Care (PC3) and Veterans Choice Program (VCP). The company has been around since 1996.

The company hired more than 250 new employees to fill positions at the new local facility, including many veterans. The facility in San Diego serves as a traditional call center and is part of a company-wide hiring expansion to propel growth under the VCP.

TriWest President and CEO, David McIntyre, Jr., said expanding the company’s workforce to San Diego is a great move, considering the strong U.S. veteran presence in the city.

“We made a concentrated effort to expand our workforce in San Diego due to the city’s prominent military and Veteran population and the commitment to the Veterans Economic Communities Initiative,” said McIntyre in a TriWest press release.

“We are honored to offer new career opportunities in the San Diego community for those interested in serving our nation’s Veterans. We are proud to be coming to San Diego where we ultimately will be serving Veterans who reside in the area and call Southern California their home,” he added.

Col. Vargas also echoed that San Diego is a great hub for veteran healthcare.

“As far as the best city that takes care of its veterans is San Diego, California. I seriously mean that. We stay on top of our problems, " said Vargas.

Vets who would like to learn more about healthcare options and possible use of the VCP can call (866) 606-8198. More info on VCP is available here. To confirm program eligibility, vets can visit the VCP website.