San Diego Gas & Electric is warning customers of an ongoing wire fraud scam targeting SDG&E business and residential customers across the county.
According to SDG&E, the scam involves scammers posing as SDG&E utility employees. They call customers and threaten to turn off electric and gas service is an immediate payment is not made.
Customers are told to buy a pre-paid credit card. They are then directed to another phone number where they give an unknown scammer information about the card, and the cash value is removed.
For their part, SDG&E says they never proactively contact customers and ask for credit card information over the phone.
The company says customers should not provide any financial information by phone unless they personally initiate the conversation with an SDG&E representative.
If customers receive a phone call that seems suspicious regarding an alleged outstanding balance, they should hang up and call SDG&E directly at (800) 411-7343.