DA Says Walmart Overcharged Customers

“Get it Free” program was not properly advertised, watchdog group alleges

By Lauren Steussy
|  Wednesday, Mar 21, 2012  |  Updated 3:49 PM PDT
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DA Says Walmart Overcharged Customers

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A San Diego watchdog group has sued Walmart, alleging that the retailer charged customers more than their advertised price.

The District Attorney’s Consumer Unit claims Walmart violated a previous measure that required them to charge the advertised price of items at checkout.

The measure required that the cashiers all had signs advertising a “get it free” program, in which customers would get their items for free if they were overcharged.

However, the prosecutors believe Walmart didn’t stick to the measure, and continued to overcharge customers without posting signs about the “get it free program.”

The unit worked with City Attorney Jan Goldsmith and California’s Attorney General Kamala Harris to file the lawsuit, which was signed by a San Diego Superior Court Judge Wednesday.

Walmart did not admit to the allegations, but agreed to pay an extra $2.1 million and extend the “get it free” program.

A spokesman for the company released an official comment on the lawsuit, saying customers can still trust the retailer.

“Walmart is committed to delivering everyday low prices on products our customers need for their home and family,” said Steve Restivo, Sr. Director of Community Affairs for Walmart in a statement.

“We always strive for 100 percent pricing accuracy and will continue to make improvements to ensure we meet this goal. California families can trust Walmart to deliver on our mission to help them save money and live better.”
 

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