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NBC 7 Responds

NBC 7 Responds

Consumer Investigative Unit

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Meet The Team

Bob Hansen, better known as Consumer Bob, has been NBC 7’s Consumer Reporter since 2001. He now heads up NBC 7’s Consumer Investigative Unit, NBC 7 Responds, where the promise is every call and email will get a response. Consumer Bob and the NBC 7 Responds Unit is standing by to hear your story, gather pertinent documents and research the details all to work towards finding you a resolution. Call us at 619-732-NBC7, fill out this form with your complaint information and follow Bob at @consumerbobnbc.

Tom Jones is the producer for NBC 7’s Consumer Investigative Unit, NBC 7 Responds, a unit designed to help YOU with your consumer related problems or complaints. Growing up on California’s Central Coast, Tom has been investigating stories that impact San Diegans for the past five years. You can follow Tom on Twitter at @TomJonesNBC or on Facebook.

Who NBC 7 Responds Has Helped

Consumer Resources

The mission of these agencies and organizations is to advocate and protect the consumer. You can find answers to many of your questions from these resources.

Click for a full list of Consumer Resources.